At i1bet, your privacy is not just a legal obligation — it is a genuine commitment. Find out exactly how we collect, use, and protect your personal information as a member of our platform.
We invest in the best technology and procedures to ensure your personal data is always handled with full responsibility.
All data transmitted between your device and i1bet's servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Only authorised personnel may access member personal data, and solely for legitimate service purposes. All access is logged and audited regularly.
Your data is stored in data centres protected 24/7 with physical and digital security controls. Automated backups are performed regularly to prevent data loss.
I1bet will not sell, rent, or share your personal information with any third party for marketing purposes without your explicit consent. Your data is not our commodity.
Protect your account with an extra layer of security through 2FA. Even if your password is compromised, unauthorized access to your account can still be effectively blocked.
I1bet operations fully comply with Malaysia's Personal Data Protection Act (PDPA) 2010. Your rights as a data subject are protected and respected in every process we carry out.
I1bet is an online sports betting and casino platform operating under the domain i1bet.vin, exclusively for users in Malaysia. We truly value the trust you place in us when you register and use this platform.
This Privacy Policy is designed to provide full transparency on how we handle your personal information — from how it is collected and used, to how it is stored and what rights you have over your own data. We believe you deserve to know exactly what happens to your information.
This document should be read together with Terms and Conditions and the page Responsible Gaming us, which together form the entire agreement between you and i1bet.
If you have any questions about this policy, our customer support team is available via live chat directly on the platform 24 hours a day, 7 days a week.
I1bet collects your personal information through several channels when you use our platform. The following are the types of information we collect:
| Data Category | Example Information | Collection Methods |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Registration form, KYC verification |
| Contact Information | Email address, phone number, residential address | Account registration, profile updates |
| Financial Information | Bank account number, bank name, transaction records | Deposit and withdrawal process |
| Usage Data | Game history, betting preferences, session duration | Platform activity, recorded automatically |
| Technical Data | IP address, device type, browser, operating system | Server logs, cookies |
| Communication Data | Live chat conversation records, support emails | Interaction with Customer Support |
The information we collect is used solely for legitimate and transparent purposes. The following are the primary purposes for which your data is used:
I1bet will not sell, rent, or disclose your personal information to third parties except in the following limited and lawful circumstances:
I1bet uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognise you on future visits.
Types of cookies we use:
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the i1bet platform.
Your data security is our absolute priority. i1bet implements comprehensive, multi-layered security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
As a data subject under Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights regarding your personal information held by i1bet:
You have the right to request a copy of all personal information we hold about you. Requests will be processed within 21 working days.
If any of your information is inaccurate or outdated, you have the right to request a correction through your account settings or our customer support.
You may withdraw consent for certain data processing at any time, including opting out of marketing communications.
You have the right to object to the processing of your data for certain purposes, including direct marketing, by contacting our privacy team.
You may request your data in a machine-readable format for transfer to another service provider where applicable.
Under certain circumstances, you may request the deletion of your personal data, subject to applicable legal and compliance requirements.
To exercise any of the above rights, contact our privacy team via live chat or official email. We will verify your identity before processing any data-related request.
I1bet retains your personal information for as long as necessary to fulfil the purposes stated in this policy, or for as long as required by Malaysian law.
Once the relevant retention period has expired, your data will be securely deleted or anonymised so it can no longer be linked back to your identity.
I1bet reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. We are committed to informing you of any significant changes.
When changes are made, we will:
Continued use of the i1bet platform after changes to the Privacy Policy take effect will be deemed as your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before the effective date.
If you have any questions, concerns, or complaints regarding how we handle your personal data, or wish to exercise any of the rights stated in this policy, please contact us through the following channels:
Our privacy team will respond to all inquiries within 3 working days. For issues requiring further investigation, a full response may take up to 21 working days, and we will keep you updated on progress during that time.