At i1bet, we believe entertainment should always remain enjoyable. We provide tools, guidance, and full support to ensure every member plays in a healthy, mindful, and responsible manner.
I1bet provides a range of self-control tools that you can activate at any time directly from your account — quick, easy, and effective.
Set daily, weekly, or monthly deposit limits based on your financial capacity. Our system will automatically reject any deposit that exceeds the limit you have set.
Need a short break? Activate self-break mode for 24 hours, 7 days or 30 days. Your account will be temporarily suspended without needing to contact customer support.
For those who need a more decisive measure, permanent self-exclusion is available. The account will be permanently closed and you will not be able to register again.
Set your daily session time limit. When the limit is reached, you will be automatically logged out — an effective reminder so you never lose track of time.
Set the maximum loss amount you're comfortable with in a day or a week. The i1bet system will automatically end your gaming session once that limit is reached.
Enable periodic notifications that remind you how long you have been playing and how much you have spent — so you always stay aware and in control.
Responsible gaming refers to healthy gambling habits — where you remain in full control of the time, money and decisions you make while playing. It goes beyond setting financial limits; it also involves your emotional and mental awareness while on the platform.
At i1bet, we view responsible gaming as a shared responsibility between the platform and its members. We provide all the tools you need, but the final decision to play responsibly remains yours. We believe a player in control is a player who enjoys the experience more — and that is the experience we want to deliver to every member in Malaysia.
Online gambling can be an enjoyable source of entertainment when done the right way. Problems arise when someone begins gambling to solve financial difficulties, escape from stress, or when the urge to gamble starts affecting daily life. i1bet is committed to helping you recognise this difference and take appropriate action before the situation worsens.
I1bet's commitment to responsible gaming is built on several core principles that guide every operational decision we make:
One of the most important steps in responsible gaming is recognising the early warning signs before a problem escalates. Check in with yourself honestly using the list below:
Gambling beyond your means: You regularly spend more than planned, or use money meant for essentials such as bills and food to gamble.
Chasing losses: You keep playing solely to recover money you have lost, often resulting in even greater losses.
Can't stop playing: You find it difficult to stop playing even when you planned to, or you continue playing even after winning.
Hiding gambling habits: You lie to family or friends about how much time or money you spend on gambling.
Neglecting responsibilities: Your work, family and social relationships are starting to suffer because you're spending too much time gambling online.
Gambling as an escape: You gamble to relieve stress, anxiety, loneliness, or personal problems — not purely for entertainment.
Borrowing money to gamble: You borrow money from family, friends, or financial institutions solely to fund gambling activities.
All of the following self-control tools can be accessed directly through the Account Settings within the i1bet platform. No additional documents required — activate instantly, right away.
Set the maximum amount you can deposit daily, weekly, or monthly. Changes to decrease your limit take effect immediately, while changes to increase your limit require a 7-day waiting period.
Control the amount you can wager in a single session or over a set period. These limits help you stay within your planned budget.
Set the maximum time you can spend on the platform each day. Once the limit is reached, the system will alert you and log you out automatically.
Set a daily or weekly loss limit. Once your total losses reach the set limit, you will not be able to continue playing for that period.
Choose a break period of 1 day, 7 days, 14 days or 30 days. During this time, your account will be fully suspended and no marketing communications will be sent.
The strictest option — your account will be permanently closed and all balances returned. This decision cannot be reversed for a minimum period of 5 years.
Here are some practical tips recommended by the i1bet responsible gaming team to help you enjoy a healthier and more controlled playing experience:
I1bet takes the protection of minors seriously. Our platform does not allow any individual under the age of 18 from registering, accessing, or using our services in any way whatsoever.
Protection measures we have in place:
For parents and guardians: If you're concerned that your children may access online gambling sites, we recommend using parental control software such as Net Nanny, Kaspersky Safe Kids or the built-in control features within your device's operating system. Keep your password and login credentials secure, and ensure shared family devices are properly protected.
You don't have to face a gambling problem alone. Whether you need immediate help or simply want to talk to someone, the following support resources are available to assist you:
Reach our support team via live chat on the platform — available 24 hours a day, 7 days a week, with no judgment.
Contact the Malaysian Department of Social Welfare (JKM) for free counselling sessions related to dependency issues.
Government hospitals across Malaysia offer psychiatric and counselling services for addiction issues including gambling.
Tell a trusted family member or friend. The support of loved ones is often the most important factor in recovery.